Whether they work in production, scheduling, accounting or distribution all of our employees are constantly asking one question: How will this affect the customer? We know that our customers are the reason we exist, and we work hard every day to earn their business.

Working at Copperfield isn't about coming to work and doing the same job day after day. Our atmosphere is one that's upbeat, allowing employees to feed off each other's ideas and encourage each other to continually improve. Having leaders who regularly roll up their sleeves and pitch in fuels our desire to re-invent both our processes and ourselves - which means our customers always benefit from the best possible products and service.

Copperfield doesn't run on gut feelings or emotions - its success is based on hard data. Six Sigma is about driving cost out of our business as well as improving the quality of our product and processes. But in order to achieve maximum results, we don't just train a few key individuals in the Six Sigma method. Our goal is to train every employee so we can drive cost out of each discipline and share the benefits with our customers and employees.

Copperfield is committed to investing in the most advanced technology available. This not only allows us to produce a highly competitive product, but also gives us the ability to respond quickly to customer needs. In fact, our technology is part of what helps us maintain some of the shortest lead times in the industry.

A lean organization constantly looks for ways to do more with less and, ultimately, it's the customer who benefits. Our goal is to determine what holds the most value to our customers (like product quality, short lead times, cost and exceptional service) and then challenge our employees to think of ways to continually improve upon our current processes and services.

The relationship between Copperfield and our suppliers is one of mutual dependence - as well as mutual benefit. We value the expertise our suppliers provide us and, in turn, feel a sense of responsibility to them. As with all of our partner companies, we work with leading raw material suppliers who will allow us to maintain our exceptionally high standards of quality productivity, service and value.

The finest wire & cable in the world is of little value to anyone if it is not there on time - when required. Delivered too early and the value is diminished from the added burden of inventory cost. Delivered late and the value is diminished because of expedited freight, down-time and missed deliveries. That is why at Copperfield extraordinary attention is given daily to on-time delivery. From the way we schedule your orders to the way we lay out our distribution centers - it is all done with the idea of throughput, efficiency and hassle free - on-time delivery.